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How do we create a user account?

Click 【Sign in】button Click 【Sign in/out】button Click create icon button Click 【Submit】button to finish creating.

How to loan out a device to Linc students?

 1,First, the device needs to be set to a loaned status. click 【Inventory】 button Select the device, then click it. Choose the device assigned to the LINC team. 2,Loan out the device to the students. click 【Loan out 】button Choose the LINC team that the device belongs to. Select the device you want to loan out. Click 【Out】button Select the user and then click 【Out】button 3,  Hand the device back. Select the device for return. Long press 【In】button 4,  History of Loaned Devices To create a student account, please refer to the following tutorial. https://help.cicsit.com/2024/12/how-do-we-create-user-account.html

How to change CICS email and team password (Microsoft 365 Password)

  Edit by Kevin

How to Update Android System on an Android Phone

  1. Tap 'Settings'. 2. Swipe down, find 'Software update', and tap it. 3. Tap 'Download and install'. 4. You would see 'Checking for updates...'. 5. After the update is completed, you would see 'Your software is up to date.' Edit by Sherman

How to Set up MFA for CICS Google Account

1. Open 'google.com' web page. Click the icon at the top right hand side corner. Click 'Manage your Google Account'. 2. Click Security > '2-Step Verification'. 3. Enter your password. Click 'Next'. 4. Click 'Turn on 2-Step Verification'. 5. Choose 'Canada (+1)'. Enter your phone number. Click 'Next'. 6. Enter the code you receive on your phone. Click 'Verify'. 7. You will see 'You are now protected with 2-Step Verification'. Click 'Done'.

Computer Virus Inspection - Employee Section

1. Do Windows Update Next, Next, Next, After Windows Update is done, and when you see 'You're up to date', you have completed the Windows update. Take a full screenshot like the last picture above, including the Date and Time at the bottom right hand side corner, and save the screenshot. (Screenshot 1) 2. Check 'C:\Users\' folder Take a full screenshot like the picture above, including the Date and Time at the bottom right hand side corner, and save the screenshot. (Screenshot 2) 3. Check if there is 'BidDefender' or 'McAfee' or any other antivirus software on your computer Open the File Explorer, Copy and paste the following address into the address box of File Explorer. Press Enter. Control Panel\Programs\Programs and Features You will see all the application software installed. Let IT know if there is BidDefender, or McAfee, or any other antivirus software on your computer. If there is any, contact IT, and proceed to the next step. If there is not...

【IT Support】How to submit an IT ticket with an attached photo?

  1,Go to application page and click 【IT Support】button. 2,Please briefly describe the IT problems you have encountered. 3,Click 【Upload Device Image】 to upload a photo or screenshot. 4, Click the 【Submit】 button to complete the upload. Please remember to select the Branch. Edit by Kevin