CICS IT HELP

  1.  Go to application page and click 【Clock-In】. 2. At branch WC in the morning, Click Check In at bottom left corner. 3. Click Check In at the bottom. 4. Confirm the time checked in. 5. Come to IRC in the afternoon. Click Check In on the bottom left corner. 6. Click Check In at the bottom. 7. Confirm the green flash Clock in Success on top and confirm the time you checked in. 8. Time to go home. Click Check Out on the bottom right corner. 9. Click Check Out at the bottom. 10. Confirm green flash Clock out Success on top and confirm the time you checked out at the bottom. Edited by Thomas

  1.  Go to application page and click 【Clock-In】. 2. Click check box Remote or work from home . 3. Click Check In button at the bottom left. 4. Click Check In at the bottom. 5. Confirm the green flash on the top showing Clock in Success. 6.  Click  Check Out  button at the bottom right. 7.  Click  Check Out  at the bottom. 8. Confirm the green flash on the top showing Clock out Success . Edited by Thomas

  1.  Go to application page and click 【Sign In】. 2. Click the roll call sign on the top right corner. 3. Drag the red balls for checked persons to the right for example. 4. Click the download sign on top right corner to download the list. 5. Confirm green flash on the top showing email sent to your inbox. Edited by Thomas

  1.  Go to application page and click 【Sign In】. 2. Click IRC on top left corner to select other location. 3. Select FO for example. 4. Click the roll call sign on top right corner. 5. Drag the red ball of the present persons to the right to move to Checked List. 6. Click Show Checked List at the bottom to see checked list. 7. If the person is moved to Checked List by mistake, drag the orange ball of the person to the right to move back to Roll call list. 8. Click the back sign on top left corner to go back to roll call list. 9. Long press the person you want to make a phone call. 10. Click the phone button at bottom right corner. 11. If Webex is installed on your phone, you can select either Phone or Webex to call. Edited by Thomas

Note: The Clock-in feature of the app will neither record nor store any of your address or location information. This feature only compares your current location with the organization's address at the moment you click Clock-in . If your location is within the designated clock-in range (currently set to 300 meters), the system will store the organization’s address as your clock-in location. Once you leave the Clock-in feature, the location comparison will stop immediately. Due to system version differences, some devices may experience a delay of 0.5 to 2 seconds. Please ensure that your phone’s time zone is set to Toronto Time , otherwise, the clock-in may not work. A stable internet connection is required for the clock-in feature to function properly. Edited by Kevin  

    1.  On application page, click Profile sign on bottom right. 2. Click Devices button on top. 3. Click the device to be returned. 4. Click Return The Device at bottom. 5. Click Confirm Return The Device at bottom. 6. Confirm green flash on top showing SN:xxxx is pending. 7. Click the request to return device under Pending Device . 8. Scroll down to Device History to see you applied to return this device. Edited by Thomas

  1.  Go to application page and click  【Device】. 2. Click bar code sign on the top right to scan QR code on device or entre last 4 digits of device serial number to locate the device to be borrowed. 3. Click the device to be borrowed. 4. Click Request for borrowing at bottom. 5. Click Confirm borrowing this device at bottom. 6. Confirm the green flash SN: xxxx outbound successfully on the top. Edited by Thomas