CICS IT HELP

Method 1 :  Install via Microsoft Store Method 2 : Install via Company Portal Edited by Kevin

Edited by Vinke Sign into CICS Staff System Using Chrome browser to open https://sys.cicsit.com/client/allclient   Find the passcode on CICS staff app under Home – IT Backend login key Back to Chrome website  1. Enter 4 digits access key  2. Enter your CICS work email  3. Enter 6 digits security key    Your work email will receive the link. Click “Sign in to CICS Staff” or copy the link into the Chrome browser. Congratulations, you entered the CICS system!  On the left-sided bar tool chooses Client Management – All client list You can see all the registered clients in our database Search client using last 4 digits of client’s phone number.  * Please note that you can only sign in / out for clients highlighted in Green .   We will show you what to do if your client is not highlighted in green. Yellow icon you can make note about the client (optional) R ed icon you can sign-out for client After clicking the red icon, you can choose the loca...

 How to set up an work email signature? 1. Find your signature setting 2. Edit an existing signature or create a new signature template, for example, CICS_Internal. 3. Set the signature for new emails to None, and set the signature for replies and forwards to the signature template you just created, then save. Test whether the email signature is working correctly:  To: an external email address  Cc: your own work email address Edit by Kevin

How to create and upload a handwritten signature to the CICS system? Uploading a signature is done in two steps: Creating the signature (recommended to be done on a mobile phone) Uploading the signature (done on a computer) Step 1 1.1 Use a drawing app on your phone to create the signature. Sketchbook is recommended. 1.2 Take a screenshot of the finished signature, adjust the size as needed, and save it on your phone. 1.3 Send the saved signature to your computer via Microsoft Teams. Step 2 2.1 Save the signature image you received on your computer to the desktop. 2.2 Open https://tinypng.com/ in Chrome and compress the signature image. 2.3 Log in to the CICS System and upload the compressed signature image file. 2.4 Once you see the uploaded signature file, it means the signature setup is complete. 🗃️Recommendation: It’s recommended to save the compressed signature image to your OneDrive. If the system needs to recheck your account or detects an issue with your device, your signatur...

# If the first screen you see when powering on the new desktop/laptop is not the login screen, please refer to the WIN02 - How to set up a Factory-reset  desktop/laptop？ . Connect to Wi-Fi (KO staff should use CICS email and password to connect). Sign in to your new computer using your CICS email and password.  Open the Company Portal.        Go to Settings and click the Sync button.       In Settings, turn off Usage Data. Once you see “Sync Successful,” please restart your  desktop /laptop. All setup is complete.  If you need to download any software, please check the app list in the Company Portal. If you can’t find the software you need, please submit an IT ticket. Edit by Kevin

 This guide applies only to network environments set up after August 22, 2025. For all desktops, please submit an IT ticket the first time you connect. IT will be responsible for completing the desktop connection.

How to log in to the CICS PR system  If you have already logged into the system, please proceed directly to 🫱🏻【Step 9】 which outlines the approval process.  Step 1: Open the CICS app on your mobile device.  Step 2: Tap the Home button at the bottom, then tap the IT Backend login key  Step 3: You will see your Access Key and Security Code, which you will use later to log in PR System.  Step 4: Please open the Chrome browser on your laptop and enter the following URL: sys.cicsit.com  Step 5: Find the Access Key from Step 3 and enter it.  Step 6: Then enter your work email address.  Step 7: Then find the Security Code from Step 3 and enter it . Then click 【SIGN IN】button.  Step 8: Please check your work email, then click the “Sign in to CICS Staff” link to complete the login.  Step 9: Please click 【My Payment Requistion】 Tab , Access the PR page  Step 10: PD and ED, please review under [Approved].  Step 11: P...

   Before getting started, please make the following preparations. The bettery level of the new phone should not drop below 60% SIM card has been installed in the new phone. Still Know your wrok Email password 1，Open your new android phone. On the Welcome screen of a new Android phone,  tap the screen 6–8 times to activate the QR code scanning function. 2, Open the CICS Apps on your old phone,  Click 【 Register your new android phone 】  3，Use your new phone to scan the QR code displayed in the CICS App on your old phone. Please do not share your QR code. (The IT department will log the scans performed on this QR code.) Follow the steps shown in the screenshot carefully. please be patient and wait until it is completed. Congratulations! You have successfully registered your mobile device with the company's system. The CICS App, Google, and Microsoft are now used for unified software deployment and management. If you lose your PIN or are unable to find the re...