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【Clock-IN】What to do if an employee's clock-in is unsuccessful?

1,Go back to Application Page ,and click the 【Clock-In】 button again

2,If still not work, please check if your WIFI is connected successfully

3,If still not work, open a web browser. Type in( ) in the address bar. Make sure you type the URL correctly, The website should now load in the browser window.

4,If still not work , please take a screenshot of the screen during the time the problem occurs and submit an IT ticket. 

Then take a photo of the surrounding area and save it to your album. IT may ask for this photo to help troubleshoot the problem.