【Clock-IN】What to do if an employee's clock-in is unsuccessful?

1，Go back to Application Page ，and click the 【Clock-In】 button again

2，If still not work, please check if your WIFI is connected successfully

3，If still not work, open a web browser. Type in（ cicsit.com ） in the address bar. Make sure you type the URL correctly, The website should now load in the browser window.

4，If still not work , please take a screenshot of the screen during the time the problem occurs and submit an IT ticket. 

Then take a photo of the surrounding area and save it to your album. IT may ask for this photo to help troubleshoot the problem.