How to Use the CICS System to Sign In and Sign Out for Clients

Edited by Vinke

Sign into CICS Staff System

Using Chrome browser to open

Find the passcode on CICS staff app under Home – IT Backend login key

Back to Chrome website

1. Enter 4 digits access key

2. Enter your CICS work email

3. Enter 6 digits security key

Your work email will receive the link. Click “Sign in to CICS Staff” or copy the link into the Chrome browser.

Congratulations, you entered the CICS system!

On the left-sided bar tool chooses Client Management – All client list

You can see all the registered clients in our database

Search client using last 4 digits of client’s phone number.

* Please note that you can only sign in / out for clients highlighted in Green.

We will show you what to do if your client is not highlighted in green.

Yellow icon you can make note about the client (optional)

Red icon you can sign-out for client

After clicking the red icon, you can choose the location – click green start to register client

Click today's visit on your right corner- Today's visit list- click-End

Click the orange icon

1. Enter client’s full phone number.

Ask client or find it in SIS SharePoint Calendar (for SIS/LINC PA)

2. Select program type

SIS Example:

a. Reem’s client – NSLT TO

b. Other SIS clients – IRCC TO

3. Delete email address

4. Click Import

5. Repeat the previous steps search client - click red icon – sign in /out

1. Randomly search for a number with more than four digits and click the red person icon (e.g., 123456).

2. Enter client information - Name - Phone number - Program type - Import

(Email address is optional)

3. Search your client using last 4 digits of phone number again and repeat previous steps

CICS IT HELP